This session will be an open space discussion between experts and the audience, exploring the implications of A.I on driving exceptional customer experiences. This discussion will revolve around: -

• Voice
• Generative A.I
• NLP apps - Chatbots and Virtual Assistants
• Leveraging ML to streamline internal processes
• Various case studies of combining A.I with other Web3 technologies like AR/VR, Metaverse and more..
• Maintaining human touch to A.I applications